A strong customer experience (CX) is often what sets successful brands apart from the rest. We help you meet customer expectations with tailored CX solutions – from strategy to execution. With our expertise in customer experience and partnerships with leading platforms such as Adobe, Optimizely, and Salesforce, we create digital experiences that make a real impact.
Why choose us to improve your Customer Experience?
End-to-end solutions – We combine technical expertise with leading CX platforms to create scalable customer experiences.
Usability – Our UX and UI experts ensure a seamless customer experience that drives conversion and loyalty.
Platform agnostic – We tailor CX solutions to your needs, whether you use Adobe, Salesforce, or Optimizely.
At VASS (formerly Zington), we’ve found a partner capable of delivering both small and large projects for all brands within the group. They show a strong commitment to understanding our customers’ different perspectives and possess solid technical expertise as well as a strong sense of design and user experience.
Our senior Salesforce consultants help you implement and optimize your use of Salesforce. VASS has over 14 years of experience as a Salesforce Partner, extensive industry knowledge, and more than 500 senior Salesforce consultants.
With Adobe Experience Cloud, companies can manage and optimize customer experiences across all channels. VASS has over 10 years of experience as an Adobe Partner, 200 senior Adobe consultants, and more than 100 international full-service projects completed.
Our experienced developers and strategists help you optimize your websites and e-commerce platforms by continuously improving the user experience based on data-driven insights. Our long-standing partnership with Optimizely has resulted in numerous successful projects and long-term maintenance engagements.
Transforming Klarna's Partner Growth with Salesforce Optimization
The primary objective of our engagement with Klarna was to identify key values and create actionable steps for implementing them within an organization leveraging Salesforce for merchant growth and partner success. The project aimed to streamline processes and optimize sales structures, thereby maximizing output and impact in Klarna's customer outreach. The vision was to create a cohesive and coordinated approach to pipeline management, driving long-term success for Klarna and its partners.
